What we’re aiming for, and where we fall short.

Opstara Tech is built for clinic teams. Reception staff, clinicians, and clinic owners use this software for hours every day, often under time pressure with patients in the room. That makes accessibility non-optional — a screen reader that loses a label, a colour contrast that fails, a focus ring missing on a keyboard tab — these aren't edge-case complaints, they're daily friction.

We target WCAG 2.1 Level AA across the dashboard, booking widget, marketing site, and signup flow. We are not currently certified by an external auditor. We will say so honestly until we are.

• Semantic HTML throughout — headings, landmarks, lists, buttons used per their meaning
• Keyboard navigation across the dashboard, booking widget, and signup flow
• Visible focus indicators on interactive elements
• Forms with associated labels, error messages, and required-field indicators
• Colour palette designed against the tone-ink / tone-sage / grey ramp with contrast checked at design time
• No autoplay audio or unannounced media
• Responsive layouts down to 360 px width

Honest list — we’d rather you know than discover:

• Some marketing-page graphics use background videos without captions or transcripts. The pages remain readable without the video.
• The dental odontogram is a complex SVG diagram with limited screen-reader semantics today. We’re working on a structured-data alternate view for assistive technology users.
• Some long forms (e.g. patient intake) do not yet announce field-group context to screen readers as cleanly as we’d like.
• We do not yet meet WCAG 2.2 (the newer revision) — that’s on the roadmap.
• We have not yet tested with every assistive-technology / browser combination. Any gap you hit, please report.

• Automated checks during build (axe-core ruleset on key flows)
• Keyboard-only walkthroughs of the dashboard before each release
• Screen-reader spot checks (VoiceOver on macOS / iOS, NVDA on Windows)
• Real-user feedback from clinic staff on the design partner programme

Email accessibility@opstaratech.com with what you were trying to do, the page or screen, and the assistive technology you use. We aim to respond within five (5) business days. Material accessibility defects are treated as bugs, not feature requests.

Most of our peers in the MY / SG / HK clinical-SaaS market don't publish an accessibility statement at all. We wrote one because the people who use Opstara Tech every day deserve to know what we're aiming for and where we're short — and because an honest gap list is more useful than a vague claim of “full compliance.”